Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Each ticket that you send to the tech help and support Dept will be handled in less than 1 hour. The basic issues shall be solved right away. However, if the support inquiry you have sent us needs aid from a qualified admin technician, we will forward the ticket to him and will let you know about the delay.

  • Top quality support service

  • Expert Client Help Service

  • We are working for you 24 hours a day to provide guidance and technical support as well as to assist you with any trouble that you could possibly stumble upon as you are organizing your virtual server. We will assist you with all installed in advance programs, including your OS, server admin panel (in accordance with the VPS type) and the Control Panel made solely by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Control Panel that is offered as a gift with your virtual server, you’ll find an educational Help zone, that features everything you need to be aware of when working with your sites and programs. We have incorporated a wide selection of how–to content articles and video courses that demonstrate the essential web site management duties in an easy–to–understand form.