1 hour ticket response
Fast support is our dominant task and that is the reason why we’ve got a team of seasoned client support engineers who will be happy to offer a rapid reply to any question that you might possibly have. Just submit your client support ticket from your Control Panel and we’ll respond within one hour at the latest. In fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
A Topflight Client Care Service
We’ve got a team of web hosting support professionals who are eager to answer all your requests every time you need support. Most of our client care team representatives have lots of years of experience in the shared hosting plans world, which implies that you can always count on rapid and comprehensive answers to your inquiries.
An Easy–to–Navigate Help Center
Incorporated into the Control Panel is an easy–to–navigate Help section, which includes different information sources. You can browse through a constantly updated knowledgebase offering web hosting account administration articles and web site administration articles, check our how–to video tutorials or take a glance at our F.A.Q. repository.
