Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help Center built into our Control Panel offers a collection of help articles and frequently asked questions. Aimed toward solving any common problem that you could come across, they are compiled by our support team of well–trained technicians.

  • Top quality support service

  • Educational Video Clips

  • If you’d rather watch how an action is done or how an issue is addressed, rather than just reading about it, then have a look at our selection of how–to video tutorials. They address a variety of issues and will help you swiftly understand how to work with the Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 support service with a sixty–minute response guarantee. A team of experienced technicians will be at your disposal to reply to all the inquiries that you could have. During non–busy times, an answer will be given within just twenty minutes.