There are a lot of shared hosting suppliers out there, yet most of them are resellers that have minimal resources, especially when it comes to support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The type of support that you'll get through this way of communication may vary based on the supplier - several of them provide you with dedicated telephone support, many others offer general and customer support only because some issues are more time-consuming and it is faster and easier to be resolved through a support ticket, especially when the situation needs to be escalated. Still, it is good to know that you could always get in touch with your website hosting supplier as there're a lot of small-scale matters which can be managed effectively and timely with a phone call, not mentioning that you'll be able to get additional info regarding the services before you become a client.
Phone Support in Shared Hosting
Our shared hosting packages feature phone support fourteen hours per day even on official holidays, so that if you do not have an account yet, you'll be able to give us a call and find out more about our solutions or if we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the United States of America, the United Kingdom and Australia, so you'll be able to contact the telephone number that is closer to you. If you are a current customer, we can help you timely with any kind of general and billing matters and with multiple technical matters so as to save you time and efforts - we are aware of the fact that sometimes it's easier to consult with a live person to get things done immediately. Of course, some problems cannot be resolved over the phone, so if this is the case you're able to employ our ticketing system.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be certain that there will always be someone to assist you when you have any questions about the semi-dedicated server packages that we offer. Whether you need to know more about the packages, you have a billing issue or some general issue, you can call us. Although some more technical matters could need a ticket so as to give some time to our technical support crew to investigate, we're able to help you with lots of technical questions over the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the U.S.A., the UK and Australia, we have local telephone lines in these countries as well. If you are in another country, we also have a global number where you're able to reach us.