If you have never signed up for a hosting account or you have changed companies and the new one employs an account management console that you have not seen so far, you may become puzzled about how to do a certain task in your account or on your personal computer. Because of this, some web hosting providers have prepared a knowledge base, which describes the most popular queries and problems related to their platform, rather than including only generic facts. This sort of knowledge base will allow you to find the right info quickly and easily, so you won’t have to spend time and efforts on matters that might require something as simple as pressing a button or ticking a tick box. In this way, not only can you get things done, but you can also get to know many new and beneficial details, both about the way you can administer your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
All shared hosting plans that we are offering feature an extensive knowledge base where you can find everything you may ever need to know about your hosting account. Whether you want to set up a new database, to redirect a domain name using an .htaccess config file or to set up an email account on your computer or hand phone, you can just check our help articles and all the info that you require will be there. When you open a particular section of the Hepsia hosting Control Panel, you will see articles that are associated with the functions that can be accessed through it. In case you want to check the full article collection and get familiar with all the features that Hepsia offers, or only to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our absolute best to cover any issue that you may possibly experience, but if you don’t find what you want, you can always touch base with us, as our client service team representatives are at your service 24-7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers offer a rich article archive where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we have gathered from our clients through the years and, as a consequence, our articles encompass specific issues that you may stumble upon and suggest the fastest means of correcting them, for instance receiving an HTTP 500 error message or not being able to send emails from your computer even though you have the right SMTP server settings. The articles are available in each and every section of the Control Panel and you can access them at any given moment. They can help you extend your knowledge not only about our services, but also about the hosting realm in general, as they include elaborate guides and general info such as what file permissions or cron jobs are.